The purpose of this website is to provide information, tools and resources for those who feel as though they have been treated unfairly by banks or lenders and are looking to reclaim unfair charges in respect of bank charges, credit card charges and payment protection insurance payments or as it is more commonly known PPI. Thousands of individuals across the UK are currently looking to reclaim unfair bank charges and some have even been lucky enough to receive compensation from the banks and lenders. The hope for the thousands of other customers that have claims pending and in waiting seemed to have been crushed on November 25th when the Supreme Court over ruled the rulings of the High Court and the Court of Appeal that bank charges were subject to fairness rules. This has for the foreseeable future put a hold on all attempts to

reclaim unfair bank charges

whilst analysts dissect the rulings and try to uncover another means or avenue in which these unfair charges can be reclaimed. One very important point to note in relation to the bank charges ruling is that it does not affect any individuals attempt to reclaim unfair charges on credit cards and Payment Protection Insurance.
The Payment Protection Insurance scandal has been littered across the tabloids in recent months as the banks have come under scrutiny for the excessive and unfair charges it has offloaded onto its customers. The most notable of which being PPI. Over the past two years a number of high street lenders and GE Capitol Bank have been fined by the Financial Services Authority for failings relating to the mis-selling of PPI. These fines ranging from £17,500 to £1,085,000 have proven the PPI market had seriously harmed the interests of consumers. The unfair and sometimes not required charges of PPI have seen profits rage into the billions for banks and lenders. The ratio of insurance payouts in respect of PPI claims was confirmed by findings of the Competitions Commission in June 2008 with Mortgage PPI at 28%, Personal Loan PPI at 15% and Credit Card PPI at 11%.

To simplify these findings banks and credit card companies are having to payout £28, £15 and £11 for every £100 they take on PPI cover. This results in astronomical profits considering the volume of PPI cases in the UK. If you have had a loan, mortgage or credit/store card over the past 6 years it is advisable to find out if you had PPI cover as you could be entitled to reclaim £1000s in unfair bank charges if the policy was mis-sold to you.

To find out more about PPI claims and how you can possibly reclaim £1000s in unfair charges please click here.
How do we reclaim unfair bank charges in respect of PPI?
When we make a claim to reclaim unfair bank charges on your PPI we look to
  • Obtain full return of the PPI premium. It should never have been sold so
    we look for full compensation.
  • Return of all payments towards the policy inc interest at the rate in
    which you were charged.
  • Cancel all the future payments you are yet to make.
  • Statutory interest on the above is charged at 8% per annum as allowed by law.

To find out more on how we can reclaim unfair bank charges in respect of PPI
please click here

To find out more on PPI in general please click here

Credit and store card companies are another entity that have come under increasing pressure for issuing customers with unfair charges. Lenders can penalise their customers for a variety of mishaps such as accidentally breaching the card limit or missing a payment date. These unfair charges can sometimes be as much £35 and have been considered by the Office of Fair trading as unfair. The OFT ruled that they would not pursue banks or lenders for charges of £12 or lower which means that any customer with fees over the years above this can reclaim these unfair bank charges.

To find out more on how to reclaim unfair charges on your credit or store cards
please click here.